Reference

Open Your Luck App Account on Mobile

One phone number, one PIN, and your account is live — then the lobby opens with slots, live tables and cricket-led sportsbook markets in the same tab.

Mobile number sign-upOTP sign-inbKash, Nagad, RocketApp and browserCricket markets
Explore the Lobby Read FAQ
Luck App Open Your Luck App Account on Mobile
LOGIN HELP

Getting Back Into Your Account

Most account trouble is one of three things: an OTP that hasn't arrived, a PIN you can't recall, or a wallet number that doesn't match your name. Live chat handles all three and sits in the corner of every page, including the sign-in screen, so you don't need a session to reach us. Email suits slower cases where a document has to travel. Current agent hours are shown in the chat window when you open it.

Team online

Chat from the sign-in screen

Open chat before you log in — no session needed. Give the number you registered with and the agent can check the OTP queue sitting against it.

Email for identity documents

Send NID or passport images by email when a payout check asks for them. One clear photo per document, using the subject line the agent gives you.

When the OTP doesn't land

Check that the registered SIM has network, close the app, then request the code once more. Stacking requests inside a minute can delay delivery further.

What a Luck App Sign-Up Involves

Sign-up starts with your mobile number. We send an OTP, you set a PIN and a password, and the account opens on the same screen — no separate desktop step. After that you add your name and date of birth exactly as they appear on your NID or passport, because withdrawal checks compare those details

against the wallet you link. Deposits sit behind one more step: pick bKash, Nagad or Rocket in the cashier and confirm the number is registered in your own name. Third-party wallets get held at verification. Signing back in later needs only your number and PIN, and if you move from the app to a browser,

your balance and bet history follow the account rather than the handset. Our chat agents can reopen a locked login once identity is confirmed. Whether you can finish registration at all depends on local law and the regions we are permitted to serve.

  • One-time code, then a PIN You get an OTP on the number you enter, set your PIN on the next screen, and the account is usable straight away — no email confirmation loop before that.
  • Details that match your wallet Your name and date of birth should match your NID and your bKash, Nagad or Rocket account, since payout checks compare all three before money leaves the cashier.
  • Same account, app or browser Sign in on the app, switch to a mobile browser later, and your balance, bet history and progress in Cricket Score Chase stay attached to the account itself.
  • Live chat for locked logins If the reset code doesn't arrive or your login blocks after wrong attempts, chat agents can reopen access once they have confirmed who you are.

Account

Sign-up starts with your mobile number. We send an OTP, you set a PIN and a password, and the account opens on the same screen — no separate desktop step. After that you add your name and date of birth exactly as they appear on your NID or passport, because withdrawal checks compare those details against the wallet you link. Deposits sit behind one more step: pick bKash, Nagad or Rocket in the cashier and confirm the number is registered in your own name. Third-party wallets get held at verification.

Explore the Lobby

Your details are encrypted for secure account access.

Link bKash, Nagad or Rocket

Linking a wallet is the second half of registration, not a separate chore. Once your number is confirmed, open the cashier and pick your rail: the screen shows the account number to send to, you approve the transfer in your own app with your PIN, and the credit posts against your account wallet. Keep the sending number the same as the one you registered with — that single match is what keeps later withdrawal checks short.

bKash

Send from the bKash app or the USSD menu to the number shown in the cashier, then confirm with your PIN. The reference code ties the transfer to your account.

Nagad

Nagad follows the same path: copy the account number from the cashier, send from your own Nagad number, and the credit lands against your registered account wallet.

Rocket

Rocket works from the menu on your handset. Use the send-money number we display, keep the amount as typed, and hold on to the confirmation SMS until the balance shows.

ACCOUNT SAFETY

How We Protect Your Account Details

Your data is handled the same way whether you register in the app or a browser: the connection runs over SSL, your PIN is stored hashed rather than as plain text, and no agent will ever ask you for it in chat or on a call. Identity checks happen at withdrawal rather than at sign-up, so NID or passport details are requested only when there is a payout to release.

Encrypted sign-in Every sign-in and cashier request travels over an SSL connection, so your number, PIN entry and wallet details aren't readable in transit on shared mobile networks.
Identity checks at payout We match NID or passport details against the registered name when a withdrawal is raised. Confirming wallet ownership is what stops someone else cashing out your balance.
You control account access Change your PIN from account settings, sign out of any session you don't recognise, and pick a password you haven't reused elsewhere. Those controls sit under your profile.
Only the data we need We keep the details registration and payout checks require, nothing beyond that, and your wallet number is never shown to other account holders on the platform.

Questions About Signing Up and Signing In

These are the ones our chat team hears most from new account holders in Bangladesh — mostly around OTP delivery, wallet names and getting back in after a forgotten PIN. If your situation isn't covered here, the chat window on this page reaches an agent directly.

A Bangladesh mobile number that can receive an OTP, a PIN you'll remember, and your name and date of birth as printed on your NID. Nothing else at sign-up.

Yes, the whole flow is built for a handset. Sign-up, wallet linking and your first round on Cricket Score Chase or Blackjack Flip all work in the app or a mobile browser.

Withdrawal checks compare the wallet holder against the account holder. If those belong to two different people the payout is held until ownership is confirmed, which slows the whole thing down.

Use the reset link on the sign-in screen and a code goes to your registered number. If it doesn't arrive, chat agents can reopen access after a few identity questions.

One account per person and per mobile number. A duplicate gets frozen at the verification stage and the balance stays locked until we establish which account is genuinely yours.

Access depends on local law and the regions we're permitted to serve, so some areas can't finish sign-up. The form flags this at the number-entry step.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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